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Terms & Conditions

Booking Policy

 . All bookings are confirmed only after online payment and subject to availability.
 . Payment is accepted online
 . After confirmation, the meeting exact point and details will be sent to the customer.
 . Booking must be done up to 12h before the tour starts.

Cancellation Policy

. Up to 24 hours before the tour: Full refund.
. Within 24 hours of the tour or no-show: No refund.
. In case of extreme weather or unforeseen circumstances, the tour can be rescheduled at no extra cost, whenever possible.

Changes by Porto Food Gems

. We reserve the right to modify the itinerary, stops or schedule due to unforeseen circumstances (e.g. weather, partner availability), while maintaining the quality of the experience.

Dietary Restrictions

. Please inform us of any allergies or dietary restrictions at the time of booking. We will do our best to accommodate.

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For any questions or changes, please contact us at: portofoodgems@gmail.com

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